Communication Between Trauma Centers: A Rural Perspective How Feedback Enhances Care

Presenter: Jodi A Peppers, RN, BSN-CEN
Performance Improvement, Corewell Heath South (Lakeland St. Joseph Hospital/Niles Hospital/Watervliet Hospital)

Date: Wednesday, February 19, 2025
1:00-1:30 PM Breakout Session

Overview: Communication between trauma centers is important for growth in our trauma programs. Learn how a rural trauma center uses feedback to enhance care of the trauma patient. Review how our trauma center was able to use feedback for performance improvement within our center.

Learning Objectives:
1. Describes a rural perspective of receiving transfer follow-up, feedback, and identifying opportunities for improvement.
2. Demonstrate the benefits of a collaborative relationship.
3. Provide case review of performance improvement from transfer center feedback.

Presenter Slides